How do I get my eLicenser activation code?

Launch eLicenser Control Center. Go to your e-mail inbox and locate the Cubase Activation Code you received from Steinberg.

Do you need USB-eLicenser for Cubase Artist?

The USB-eLicenser is a copy protection device which is required by many Steinberg products. With the full versions of the Cubase, Nuendo and WaveLab host applications, the USB-eLicenser is usually included in the product package.

How do I download soft eLicenser?

Download eLicenser Control Center

1. Go to the eLicenser download page on Steinberg’s website.
2. Click on the latest version for your OS to begin the download.
3. Once the download is complete, go to your Downloads folder, launch the installer, and follow the on-screen instructions.

Can I use Cubase on 2 computers?

You can install this software on multiple computers for free. However, you cannot use Cubase on these computers simultaneously. You can transfer the license on the computer you are using by using an eLicense dongle and start working with Cubase on the computer you want to use.

Can you run Cubase 11 without dongle?

No the full version of Cubase (Pro & Artist) requires a USB dongle, just like many plugins require an iLok. Cubase Elements does not require a hardware dongle, but still uses their eLicenser. The AI and LE versions tend to only come bundled with some hardware such as an audio interface or controller.

How does Cubase eLicenser work?

The USB-eLicenser is a small USB key (dongle, formerly Steinberg Key) on which music software licenses by different manufacturers can be stored. For licenses on a USB-eLicenser are independent of a specific computer, the corresponding software can be used on any computer to which the USB-eLicenser is connected.

What is Steinberg soft-eLicenser?

The Soft-eLicenser is a file on the hard disk, functioning as a virtual license container. Each Soft-eLicenser has a unique 2 x 10-digit serial number, which is needed to register the software/license with a MySteinberg account and also to request activation codes (licenses). Soft-eLicensers resp.

How does Steinberg eLicenser work?

Are there any issues with using a USB-elicenser?

Most issues that may occur when using a USB-eLicenser can easily be solved by updating the eLicenser Control Center. The latest version for your operating system is available here. New USB-eLicensers are available from Steinberg dealers as well as through our online shop.

What to do if my USB-elicenser is lost or stolen?

If the defective/lost/stolen USB-eLicenser has been registered with a MySteinberg account, a replacement of the licenses stored on the USB-eLicenser is basically possible. Please note that licenses on an unregistered USB-eLicenser cannot be replaced!

How do I find the serial number of my USB-elicenser?

The serial number of the 1st and 2nd generation USB-eLicensers is printed on a small label on the printed circuit board. The four generations of USB-eLicensers in chronological order from left to right. The third USB-eLicenser revision came out in mid 2008. It is technically identical, only the housing is slightly darker coloured.

How do I contact Steinberg support?

If you prefer to call our support team, please mind that you’ll be asked to provide us with a proof of purchase and, where applicable, the Activation Code you’ve received. If you contact us by email or the support request form in your MySteinberg account, please name as many details as possible and attach the proof of purchase.