How do I service my Vitamix?

To speak to someone about having your Vitamix product serviced, please call 800.848. 2649. If your machine or container is still under warranty, Vitamix will repair it at no cost to you, including two-way shipping.

Does Vitamix have lifetime warranty?

Vitamix is proud to stand behind the unmatched durability of its machines with a full warranty, covering all parts, performance and labor. An extended warranty is also available to further protect this lifetime investment.

How long should my Vitamix last?

Vitamix machines already last forever Infinitely, actually. But Vitamix machines do last many years. Often far past their warranty.

What do you do when your Vitamix stops working?

Turn off the power switch for up to 45 minutes to reset. Reset time will be extended if high room temperatures exist. To reduce the reset time, unplug the machine, remove the container, and blow air into the center section of the bottom with a hair dryer on the cool setting.

Where is the reset button on my Vitamix?

1. Push the On/Off switch down to the Off position (O).
2. Remove the container. Turn the motor base on its side.
3. Press the reset button on the bottom of the machine.
4. Plug unit in and continue with the blending cycle.

Is there a reset button on Vitamix?

220 Volt machines: 220/240 motors are equipped with a reset button. If the motor shuts off, press the black reset button on the bottom of the machine. Power Cord: Your machine is equipped with a long power cord. Store the unused portion neatly underneath.

Can you burn out a Vitamix?

It will shut itself off before it burns out, and it will not let you turn it on until it cools down. To avoid overheating, don’t blend more than 4 cups of thick blends like hummus, nut butter, or ice cream.

Can I return my old Vitamix to Costco?

Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return.

Do Vitamix blades wear out?

Blade assemblies are a wear item and require periodic replacement based on use. Vitamix® recommends inspecting blade assemblies weekly according to the Blender Care & Maintenance Guide instructions below.

Where is the reset button on a Vitamix?

Why does my Vitamix not start?

My Vitamix isn’t turning on First, try resetting the outlet if your Vitamix is connected to a GFCI outlet. Didn’t do the trick? Check that the outlet is powered by plugging in another appliance. If the outlet has power and your machine still isn’t working, then please contact customer service.

Why is my Vitamix not blending?

Placing heavier, frozen items on top of lighter ingredients helps weigh them down and gets the blend moving faster. This can help prevent the blend from stalling, also called cavitation, which happens when air pockets form around the blades. Why you should almost always run your Vitamix blender on high.

How do I get my Vitamix repaired?

U.S. Service To speak to someone about having your Vitamix product serviced, please call 800.848.2649. If your machine or container is still under warranty, Vitamix will repair it at no cost to you, including two-way shipping. If your warranty has expired, Vitamix is able to service machines up to 20 years old, depending on availability of parts.

How do I Send my Vitamix for service?

U.S. Service. Vitamix and its Authorized Service Providers service all machines still covered under warranty. For instructions on how to send your machine to Vitamix for service, please call 800.886.5235. When calling, please have your serial number available, which can be found below the bar code on the back of the machine.

What is the Vitamix warranty and what does it cover?

The Vitamix warranty is like a super hero. It’s got you covered in times of need. It never asks for anything in return. And if you treat your Vitamix with respect (by not misusing!), you’ll be protected for a long time. Here’s some info about the different warranties, how to get repairs and how to make sure you stay covered.

What is the lifespan of a Vitamix?

If your warranty has expired, Vitamix is able to service machines up to 20 years old, depending on availability of parts. You will be notified of the cost of repair upon our receipt and examination of the machine.